Chapter 835 Lin’s store bullies customers

In fact, no matter how big or good the company is, it will be complained about, which is inevitable.

But generally speaking, when there is a complaint, the superior will deal with this kind of problem.

But now, the practice of throwing away the complaint letter is obviously because someone above does nothing.

Over time this inaction will lead to a scene where people talk about shops bullying customers.

Lin Qinghan took out the complaint letters in the trash can one after another.

"Mr. Lin, you..." Li Na, who was about to enter the company, accidentally saw a scene here, her face changed, and she hurriedly ran over with a look of panic.

"Look at it yourself." Lin Qinghan looked at the complaint letter in her hand without raising her head. At Lin Qinghan's feet, there were no less than ten complaint letters, all of which were all.

Li Na lowered her head, and when she saw the three words of a complaint letter on the envelope, her body suddenly shook.

"This..." Li Na's eyes were full of confusion. Obviously, she had never seen these complaint letters, and she was not sure what the complaint letters would be thrown away.

"Secretary Li, please let me organize it and take all these complaint letters to the office." Zhang Xuan spoke out, then winked at Li Na.

Li Na didn't understand what Zhang Xuan meant, so she quickly replied: "Okay, I'll go and have someone clean up now."

Zhang Xuan walked over, grabbed Lin Qinghan's arm, and said, "Wife, let's go up first. It's the time to go to work now. There are too many people, so it's not a good thing to see. After all, it's not a good thing."

Lin Qinghan nodded with an ugly face and said to Li Na: "Secretary Li, within an hour, I will find all the recent complaint documents for me and put them in my office!"

"Okay, I'll do it now." Li Na nodded quickly.

Li Na has been with Sylvia Lin for several years and is also very clear about what kind of personality Lin Sylvia Lin has.

If these complaint letters are taken in the eyes of others, they may immediately instruct their subordinates to deal with them, but if they are taken into account, it is an absolute big deal. From the very beginning, Lin Qinghan's point of view was to put the customer experience first in Lin's family.

But now, with so many complaints, it shows how bad the experience of Lin’s customers is now.

Ten o'clock in the morning.

On the top floor of Lin’s Group Building, inside Lin Singhan’s office.

All hundreds of complaint letters were opened by Lin Qinghan, and she read them all without missing a single one.

Zhang Xuan also looked through some of it, and even though he was still frowning, some things really made people angry.

Secretary Li Na stood aside with her head down, without saying a word.

After reading the last complaint letter, Lin Qinghan breathed a sigh of relief and said, "The tourism company slaughtered people, and openly listed that if you don't consume, you ignore this rule. The car after-sales company did not act. The customer's car was sent over. It was a three-day construction period and it was not handled for half a month. The customer came to ask someone to refund the money, but was driven out by the repair shop and seized the vehicle! The mall conducted fraudulent guidance on consumption, and the catering company collected tips in disguise, and there were more. I was embarrassed to say it myself! But this happened to our Lin family!"

Li Na looked up at Lin Qinghan, then quickly lowered her head. She could see that Lin Qinghan was on the verge of going wild at this moment.

Lin Qinghan looked at Li Na and asked, "Secretary Li, who has always been responsible for these matters?"

Secretary Li Na replied: "Manager Guo from the customer service department, I'll call him over now."

Li Na said, then took out her cell phone and wanted to call.

"No." Lin Qinghan waved her hand to stop Li Na's movements, "Then Manager Guo, just fire it. I will give you a list in the past few days. All the people on the list will be fired and will never be hired. Don't show mercy on their resumes, do you understand?"

"Okay." Li Na nodded.

"Okay, you can go down and do it first. Don't talk about anyone about this matter first." Lin Qinghan waved her hand.

Li Na turned around and left the office.

Zhang Xuan put down the complaint letter in his hand, looked at Lin Qinghan, and asked, "Wife, what do you want to do?"

"It's very simple, one by one, I'll find all these people!" Lin Qinghan stood up, "Honey, my ID number is useless, and someone will find me. Please find someone and book a ticket for a two-day surrounding tour at Saijiang Travel Company."

"Okay." Zhang Xuan nodded and immediately understood Lin Qinghan's meaning.

Zhang Xuan looked at the woman in front of him and touched his chin. His wife wanted to learn from the previous Emperor Kangxi's private visit. Although this approach was tiring, it was indeed effective. If he directly ordered the company executives to investigate, he would only find one or two scapegoats. This kind of thing would happen in a month or two.

Now that Lin Qinghan is like this, she still has to book a ticket for a two-day tour around. It seems that she wants to follow the clues and catch all the people involved.

Zhang Xuan made a phone call and soon, two tickets for the surrounding tour were booked.

Saijiang Tourism Company, abbreviated as Sai Shang Jiangnan, can be said to be the largest tourism company in Yinzhou. While covering all kinds of out-of-town travel and traveling abroad, it also does the city’s surrounding tours. After all, there are many people from other places who don’t want to take the route of a travel company and don’t know how to plan, so they will find a local tourism company to be responsible for their two-day travel itinerary.

The entire Xixia Province not only has a long-standing royal tomb, but also a beach known as the desert and desert, as well as the shooting venue for the Westward Journey with extremely high views. Many people come to visit the city wall where Supreme Treasure and Zixia last embraced it, commemorating the love from childishness to maturity.

The increasing number of tourists has made Xixia Province's tourism industry very developed and many people in recent years.

Once there are more people, the benefits will be generated. In the face of huge benefits, many people will have evil thoughts.

At 11:30 noon, Zhang Xuan and Lin Qinghan each changed their down jackets and took a taxi to the door of Saijiang Travel Company.

The entire Saijiang Tourism Company's store area reaches 2,000 square meters. There are various sand tables inside the company and specialized attractions to reduce the experience. In short, the company's store alone is like a small tourist attraction.

Someone once said that if you come to Yinzhou, you can’t transfer the attractions, so if you come to Saijiang Tourism Company, it is equivalent to visiting all major attractions in Yinzhou. This Saijiang Tourism Company is the company of Lin.

As soon as Zhang Xuan and Lin Qinghan entered the door of the travel company, a young man in a suit walked over enthusiastically.

"You two, can you please help me?"

Zhang Xuan said, "My wife and I booked two tickets for the surrounding tour online. Where did we register?"

This young man who was still enthusiastic just now changed his face when he heard Zhang Xuan booking tickets online. He ignored the two of them and walked away directly. With this attitude, when Lin Qinghan frowned tightly.
Chapter completed!