Chapter 13 Customer Rights and Interests
Lu Hang looked at it and saw that the old women who stored cars around him looked bad, and they also had huge leather bags hanging around their necks, with half a bag of coins inside.
Several men wandering in the distance either leaned against a big tree to smoke, squatted on the ground to eat melon seeds, or roamed around in their pants pockets. From time to time, they would look at this side, hiding a hint of fierceness.
Lu Hang retracted his gaze and looked at Bai Laojiu in front of him and said, "I'm lucky to know, the road is facing the sky, go one side."
"Haha, Brother Lu, please see you again if you are destined to do so."
Lu Hang was confused by the license plate on his hand, waved his hand indifferently, and turned around and walked towards Xinbai Store.
Although he is not a member of the gang, he cannot withstand the rich experience of his past and present life. He can tell some clichés about the world.
This used to be a topic of chatting at the dinner table. As for the Qing Gang and other things, these monsters and monsters had long been cleaned up.
Even if there are some remnants of the remnants of the party, are you afraid that they will come to the door? Who won’t call the police?
Men always go straight to the point when shopping, Lu Hang moves his long legs and heads straight to the third floor.
At the entrance of the stairs
Two young men, one tall and one short, leaned over from the side. Seeing that they were out of sight, Lu Hang directly reached out and pushed him away rudely.
"Boy, you're looking for trouble!"
"roll!"
The anger on the tall young man's face flashed and was about to break out. The short young man reached out and pulled his clothes with a wink. The two of them looked at each other briefly and left very simply.
Luhang didn't care about these little fish, and followed the stairs to the men's clothing department on the third floor. The spacious and bright shop was hung in the counter.
Behind the inside is a Peromon high-end suit shop, with two salesmen crossing their legs sitting behind the counter, chatting as if no one was around.
Lu Hang walked along the middle aisle, and Peromon's suits were hung on the display cabinet at the counter. At first glance, there were not many suits to choose from, and there were probably more than a dozen.
The colors are divided into three types: navy, pure black and light gray. The texture is different from wool and polyester and full wool. The styles are divided into single-breasted and double-breasted, and there is little room for choice.
The black ones are too old-fashioned, and the navy ones are a little rigorous and not lively enough.
Therefore, Lu Hang fell in love with a light gray single-breasted business suit at a glance. This high-end suit costs 365 yuan for a full wool material, and only 178 yuan for a wool-polyester, which is almost twice the price.
In comparison, the Zhongshan suit of the all-Mao Gaardian popular among middle-aged cadres is only 155 yuan, but that one is one, this Peromon suit is a set, with a pair of trousers and suit vests of the same color.
Of course, there is no suit strap. It is only a custom high-end Peromon suit. Small hardware is imported from abroad, and the golden light highlights the identity.
"Comrade, please take out this light gray suit with full wool and show me, it's best if the size is larger."
The two female saleswomen were interrupted and turned their heads to look at each other unhappily. When they saw Lu Hang dressed up by students, the impatient expression became even more intense. The older saleswomen spoke:
"Young man, I know what I want. Don't make trouble here if you have nothing to do. Go whatever you need."
Lu Hang really didn't expect this, frowned and didn't answer.
The younger salesperson had already started to drive people away: "Go and go, who didn't watch you and let you go, ran here to make a big splash. Can you see the high-end suits in Magic City here? You can take them out for you to see. Can you afford to touch the black mark on your hand when you touch the suit?"
"How do you speak and what service attitude?"
"What kind of service attitude do you want, don't be annoying here, go whatever you should do, so as not to make things ugly."
"hehe……"
Lu Hang smiled angry at the bad attitude of the young saleswoman, and looked up and down at the saleswoman who was about 27 or 28 years old. His thin cheeks were protruding on his face and he looked sharp.
"It's true... how big a crime did I commit when I buy a suit? Whoever gives you the right to drive people up will be driven out. Fortunately, I'm just a salesperson with a dead salary. If I become the counter team leader, I won't be able to go to God!"
The saleswoman was also not afraid and started to quarrel: "What, you don't open your eyes and look around. What is this place? If you want to make trouble here, you are a little tender, so get out of here!"
"I really don't like your urinary nature. I won't explain it clearly to me today. You can't even think about it. You're so poor that you're almost eating braised vegetables. You're still so poor..."
Lu Hang was really angry and sneered and shouted: "Look at your sexy look, I didn't say anything but the smell of the world. This acre of three-point land belongs to your family. Do you still want to open an incense hall in Xinbai Store? OK... If you don't call me 200 people who paint dragons and tigers to come out today, let's see how I repair you."
"It's really a hell. If you can still encounter such disgusting things when buying something, I really don't believe in this principle. I have to cure this kind of unhealthy trend."
The quarrel is just awesome.
He is stronger, you are stronger, the breeze blows through the hills, he is stronger, and the bright moon shines on the river.
Lu Hang scolded him harshly, completely overwhelming the young salesperson in his momentum. The man opposite him was ruthless and tough. The young salesperson's face turned red and did not dare to retaliate, but just stared at Lu Hang angrily.
This man seems to have a bad temper. Forget it, don't mess with it. It's not worth getting beaten up a few more times.
The older saleswoman next to him came out to interrupt and said, "Young man is not old, don't talk about me. Who are you?"
"Don't be a good person, you are not a good person either. You are a big old man. Just be a salesperson who works hard all his life and earns a dead salary. When you are at work, you have a bad attitude towards customers and will be a life of selling goods for the rest of your life, and you are not qualified."
"you……"
"What are you? Come and find your leader to solve the problem."
The noise at the Peromon suit shop quickly attracted the attention of the salesmen and customers around him, and people gathered around him to point fingers.
"Oh, the service attitude of the store is really unspeakable. It's too bad. I really need to make some rectifications."
"I don't know how many meetings are held, so what's the use of rectification?"
"This young man has a bad temper and starts to do something if he disagrees."
"One slap can't be slapped, both sides have responsibilities."
At this time, a middle-aged man in Zhongshan suit walked by, looked at the onlooker with a gloomy face, and scolded him with a bad look: "What are you all here to watch? Don't you have the counter! There is no one who can worry about it for a day, hurry up and do your own thing."
"Manager Hu..."
"You might as well go, be careful that I will deduct your salary."
As soon as this was said, the onlookers suddenly scattered, and the crowd was empty.
Manager Hu walked over and said without saying anything. Lu Hang looked down and asked, "Are you the person in charge of this mall?"
He did this to gain the right to speak first, guide the situation to shift to his favorable side, and crush the other party from a professional and moral perspective.
"Yes, I'm the floor manager, my surname is Hu, this..."
"That's good."
Lu Hang immediately interrupted him and said with anger: "Since you are the leader, you must be fair, so I will buy a suit and politely ask them to give me a full wool suit to try. Everyone here heard it, and I said, please take it."
Speaking of this, Lu Hang was angry and pointed at the two female salesmen and said, "These two have extremely bad attitudes. They drove people up and said, "They were very ugly. They didn't watch you and let you go, and they were so sad! They were dirty and their suits were dirty. They couldn't afford to pay for anything. They didn't look around and dared to make trouble here? I just wanted to ask, is this the service purpose of your store? Is this the world here? Why do I feel like the hall of a gang?"
Manager Hu was like a machine gun and said something was a little bit boring. He was very embarrassed in front of the onlookers. He glared at the two female salesmen with his eyes, meaning:
After handling the matter, I will look back and ask you to look good.
The older saleswoman argued: "This young man is very arrogant here, and I take advantage of it with one mouthful."
Lu Hang is not a good person, and he retorted with a "scratch": "Shops are windows of spiritual civilization, customers are your parents of food and clothing, and they are your God, but where do customers see respect for a cent here?"
"Don't just look at others and think about whether your service position is qualified or not. This behavior will simply discredit the business system."
"Your store has very little awareness of serving the people and its education for employees is even less in place. It is a lack of management. I want to go to the Municipal Bureau of Commerce to sue you. Now I will write down all your names. A classmate, my father, is the leader of the Bureau of Commerce, so I asked him to comment on this."
"Ahem, that... don't worry about this detail." After listening for a moment, Manager Hu, who was originally unhesitant, immediately softened his attitude when he saw Lu Hang being unyielding and was about to sue the superior supervisor.
If such a broken thing happens to the top, even if the superior department has little to say, it will definitely leave a bad impression in his heart.
By then, the board will hit the mall manager and the person responsible will be held accountable one after another. I am afraid I won’t be able to fall into anything.
It’s better to turn big things into small things, but it’s better to turn small things into small things. The leaders are very busy, so don’t hand over the conflicts.
"Comrade, the store will definitely criticize the service attitude of the salesperson and make relevant treatments."
Manager Hu is still very experienced in dealing with such issues. He must first appease the excited opposition of the client, and then deal with it according to the situation.
He continued: "Look, there are so many people coming and going here every day, and the shops also have special regulations on valuable goods. You can't touch the goods at will. If you touch them, then who else can you buy these valuable goods in the future?"
"In other words, you must be qualified. Do you still need to issue a letter of introduction?"
"There's no need, as long as you have the ability to buy it."
"It's good to have you."
After Lu Hang said that, he waved his hand violently, and a thick stack of banknotes slammed heavily on the glass counter, making a loud "bang".
The thin glass countertop was almost smashed by this heavy blow, and it could be seen that it was swaying for a few times and held on.
Manager Hu was also shocked and his eyelids twitched violently. Looking closely, a thick stack of banknotes cost seven or eight hundred yuan, all of which were workers, farmers and merchants who cost ten yuan each.
The crowd around almost made a "Wow" sound, and the gossip fire burned:
Chapter completed!