A few happy and sad. Wang Weilong happily sold Luoye's dump truck to the Chuma Copper Mine. In the neighboring Eda Copper Mine, Lester, a sales representative from the American Hayfire Company, was full of depression and complained loudly to Torrek, the purchasing manager of the copper mine:

"Torrek, we have been friends for many years. I don't understand why you suddenly canceled the order to us."

The Eda Copper Mine is also a large open-pit copper mine. In the past, the Eda Copper Mine used the dump trucks of Haifei Company. Every year, the Eda Copper Mine had to give the Haifei Company an order of dump trucks, with dozens of vehicles at most and dozens at least. It is considered a relatively stable old customer. But this year, the Eda Copper Mine suddenly canceled the order to Haifei Company. Leicester made a special trip from the United States for this matter.

Torrek showed an apology expression and said, "Leicester, very regretful. In fact, I have submitted a report to the board of directors to purchase 25 dump trucks from Haifei, but it was rejected by the board of directors. Personally, I trust the products of Haifei, but the board of directors does not think so."

"What do you mean? You mean, your board of directors thinks Hayfi's products are unreliable?" Leicester asked.

"No," Torrek said. "We have never doubted the quality of the Heifey dump truck."

"So what does your board mean?" Lester asked.

Torrek hesitated for a moment and said, "First of all, the board of directors feels that the price of Haifei's dump trucks is slightly higher. Of course, this is not the main reason."

“What is the main reason?”

"They think that the products of Haifei Company are aging. Leicester, IMHO, the 185-ton dump truck you are currently selling should be the design in 1990, right?"

"We did the upgrade, well, our last upgrade was two years ago, and we replaced the dashboard of the console."

Leicester's tone is a bit weak. He knows that Haifei's 185-ton dump truck was indeed designed and finalized in 1990. It has been said that it has undergone several upgrades in recent years, but it involves some things. For example, the dashboard he just mentioned does have some adjustments to the background light and dial layout, but for users, how helpful can such an upgrade be?

"China's Luoye Company showed us their new product, a 220-ton dump truck. Our engineers have evaluated that their dump trucks have used at least 15 key new designs. I'm talking about designs that can affect the performance of the equipment, not the appearance of the dashboard." Torrek hesitated for a moment, and finally said the heart-wrenching words.

Damn Haifei Company, I have been tolerating you for many years. The design in 1990 has not had any substantial innovations for so many years, but the price has risen round after round. If it weren't for the fact that there were no other substitutes, who would rather use your rags?

In contrast, China's Luoye Company is said to be a dump truck produced by the technology introduced from Haifei. The earliest model is indeed very similar to Haifei's products, but it cannot stand the major updates every two or three years. The modification has long been very different from the original model. Some time ago, several bigwigs from the board of directors visited the Qiuma Copper Mine and saw the performance of Luoye dump truck with their own eyes. After returning, they issued an order saying that from then on, they will no longer purchase dump trucks from Haifei, but will completely turn to purchasing from Luoye, China.

Torrek had contacted Luo Ye’s sales representative several times, and the other party’s enthusiasm and dedication made him truly understand what a customer is. Luo Ye was thinking about customers everywhere, the price of the product was 20% lower than that of Haifei, and the service commitment was even more different.

This is not counting, but what touched Torrek even more was another thing. There were hundreds of Haifei dump trucks in Eda Copper Mine, of which more than 20 were broken. He asked Haifei company to send someone to repair it. The price of the other party was ridiculously high. Eda Copper Mine had to store these cars in the warehouse first and didn't know what to do in the future. After hearing about this, Luoye's sales representative called several technicians who were doing dump truck maintenance in the Qiuma Copper Mine. After diagnosing the batch of faulty vehicles, the technicians claimed that more than a dozen of them could be repaired. Eda Copper Mine only needs to pay for accessories and a very small amount of labor costs. If Eda Copper Mine promised to purchase Luoye's dump trucks, Luoye could even waive this labor costs, as a little bit of a gift to new customers.

The product technology is more advanced, the price is cheaper, and the service attitude is so good that it is hard to accept. In this case, isn’t it clear that the equipment should be bought by Eda Copper Mine? Torrek said it was a resolution made by the board of directors, and in fact, it was him who was most willing to accept Chinese equipment. The reason why he did not tell Leicester was just to think of the past friendship and give Leicester a face.

"China Luoye?"

When Lester heard Torrek's words, his face was so dark. Didn't he know that Luo Ye is now the largest and most terrifying competitor of Haifei in the global market. In the past 10 years, Haifei has lost half of its customers, most of which were pried away by Luo Ye.

Luo Ye introduced the production technology of a 150-ton electric wheel dump truck from Haifei Company in the early 1980s. At that time, Haifei Company did not regard Luo Ye as a competitor worthy of attention, so when transferring the technology, he did not think about how much backup plan he had to leave.

Luo Ye introduced Haifei's technology and went through several stages. At first, he imported bulk parts from Haifei Company and assembled them in China. Then he mainly made his own manufacturing and only purchased some key components that Luo Ye could not manufacture from Haifei Company. Later, Luo Ye began to break through the manufacturing technology of those key components one by one, and then transformed the models introduced from Haifei Company through the accumulation of early production experience.

By the early 1990s, Luo Ye was able to launch dump trucks with independent intellectual property rights. Although the performance and quality were incomparable to Haifei's products, it had an absolute advantage in price, so it won the favor of some mines and divided a small market of Haifei's company.

At that time, Leicester had noticed Luo Ye's rise and issued an early warning to the company, hoping that the company could pay attention to this opponent, increase R&D investment, and maintain its technological leadership over Luo Ye.

But at this moment, the attention of the US capital market has turned to the emerging information industry and financial industry. The overnight wealth of Internet companies such as Google, Yahoo, and Amazon dwarfed traditional manufacturing companies. Compared with the 5% increase in value per year, what does the capital market value more? Do you still need to consider? As a result, countless capital has separated from the manufacturing industry and invested in the Internet industry. No one is interested in caring about traditional products such as dump trucks.

Torrek complained that Haifei had not made substantial innovations in dump trucks, so why didn't Leicester know this? He originally thought that South American countries had traditional connections with the United States and belonged to the backyard of the United States. South American mineral tycoons would not abandon American products. Unexpectedly, an impossible thing happened in the end. Even old customers like Eda Copper Mine were attracted by the Chinese.

If I had known this, I would not have transferred technology to the Chinese 30 years ago. These hateful Chinese people stole our technology and stole our market. This is really something that I can tolerate, but I can't tolerate!

"Torrek, you should know that the Chinese company named Luoye, their dump trucks were produced using technology stolen from our Haifei Company. Are you really willing to do business with a thief?" Lester said hatefully.

Torrek shrugged and said, "Mr. Leicester, I do not agree with your point of view. As far as I know, it was a normal market behavior for Haifei Company to transfer technology to Luoye more than 20 years ago. It is inappropriate to call this technology transfer a voyeur. In addition, Luoye Company has invested a lot of money in dump truck technology over the years. The technical information they provided to us shows that the dump trucks they produced include more than 300 own patents, while the Haifei Company used only a few dozen patents, and all of them are patents that have expired the protection period and do not involve infringement."

"No, I'm not talking about technologies that have passed the protection period." Lester made a fuss. "I mean, their so-called more than 300 patents were stolen from our Haifei Company. We developed these technologies, but before we had time to apply for a patent, they stolen it."

"Is there such a thing? Then I really regret your technical confidentiality." Torrek said sarcastically.

What a joke? The technology I developed didn't have time to apply for a patent, and then all of it was stolen by others. Such stories are almost the same as using to deceive kindergarten children. Haifei Company is still an old company for hundreds of years, so there is no sense of technology confidentiality?

Lester naturally didn't expect Torrek to believe this. He just used this statement to cover up his shame. He stared at Torrek and thought about it for a long time, and finally found that he had nothing to impress Torrek.

Product skills are inferior to others, and service is not even more important. Why do people buy your products?

South America is indeed the backyard of the United States, but what can the United States provide for South America now?

Are you loaned? The United States is now unable to make ends meet and owes a lot of debts from the world. How could it be possible to provide loans to South America?

What about the market? It is even more impossible. As we all know, China is now a world-renowned resource monster. More than half of the mineral resources in the world are bought by Chinese people. More than 80% of the output of Ada copper mine is sold to China. How can people look at the face of your American company?

It seems that the fall of the South American market is irreversible.

China's development must be stopped. Such awesome country is not allowed on Blue Star!

Lester said silently in his heart.
Chapter completed!