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Chapter 64 Supplements

As New Year's Day approaches, there are more and more work. Companies and individuals are preparing a summary of the work this year. When Feng Yiping summarizes it, there are more and more documents that require him to sign. Fortunately, because of the convenience store, there are more than one truck traveling between the provincial capital and the city every day, and the transactions of these documents are also convenient.

Government agencies and public institutions are preparing for New Year's Day party. Some state-owned enterprises with good performance will take this opportunity to get lively. For employees, sometimes this is not just a party, because many units will use the party to commend outstanding employees this year.

The newly recruited college students in the company were not very active in this kind of activities when they were in school, but after they started working, they became nostalgic for Feng Yiping twice through Li Jia and Gao Zhiyi.

If the conditions are ripe, organizing such a cross-company activity is really good, which can improve the cohesion and sense of honor of employees and take the opportunity to promote corporate culture. But now there is really no such condition. Feng Yiping rejected their request with regret, but it seems that it is not good to do nothing.

Based on the principle of saving money and practicality, he asked Gao Zhiyi to customize a batch of greeting cards, and at the same time, he also customized a batch of the best calendars and desk calendars, each unit priced at more than seven yuan. If sold on the market, it will start at least ten yuan.

Each employee has one greeting card, and each greeting card has the signature of Feng Yiping's general manager. In addition to sending it to employees, some share is also left for each convenience store, so that they can give it to some regular customers as appropriate.

In order to be more humane, employees can register at the company and ask the company to send the calendar to their homes. Of course, the company also bears the postage. This measure is very popular, especially the more than 100 employees recruited by the three schools in the county. They chose to send it to their homes in a row. I think they also hope that their parents can understand their own company more.

When writing the greeting card, Feng Yiping realized that the two factories in the town, the newly merged aluminum products factory, and the more than 60 people in the noodle restaurant, had exceeded the 800 mark!

In addition to the more than 60 people in the noodle restaurant, Feng Zhenchang didn't have to interfere with him, he also had to sign more than 700 greeting cards. Fortunately, the congratulations on it had been copied, just signed, and fortunately, his name was quite simple. However, looking at the boxes of greeting cards on the table, he was still a little scared. This really made a pit for himself.

He didn't care about the other things. He personally delivered greeting cards from each employee in the ten convenience stores in the city, and asked about his well-being.

The work intensity of these peers is not high. Convenience stores are now open for 16 hours a day. Two people take shifts and stand for 8 hours a day. It is much better than those on the factory production line. It is just that it is boring when working and there is not even a person to talk. At the same time, when receiving customers, the attitude is good. For young people who were students a few months ago and have any other jobs, it is still a bit challenging.

When Feng Yiping took Huang Jingping to deliver greeting cards with him, he also found some problems. When he first started working, some of these young people who were very dedicated, active and motivated, had already developed into the trend of old employees, including girls and young men.

The four-s on-site did a good job, but the service attitude was a big step compared to before. There are civilized words, but it is hard to guarantee the service of smiles. If you handle customer inquiries, such as the emission location of a certain product, only a few will take people there. Some will point them with their hands, and some will only talk about the general direction, such as, "the innermost row."

After the ten stores were completed, Feng Yiping was very heavy and felt that the problem was very big. The thing he was most worried about happened so soon.

In addition to store location, goods and prices, service is a very critical factor. If this continues, there will be no service in the future, and it is no different from those private convenience stores, and sometimes it is not as enthusiastic as those small shops.

He first looked for the reasons from the company's perspective. There are also problems. The company's pre-service training was done well, but the on-the-job training was completely missing. This was a mistake, which led to some employees not only failing to make progress after working for a period of time, but instead regressing.

He specially called Zhou Xingyu over. The two talked for a long time, but Feng Yiping had no intention of criticizing it. In the past few months, Zhou Xinyu has opened forty branches in the provincial capital. At the end of the lunar calendar, he can achieve the goal of fifty stores in advance. At the same time, he spent a lot of energy on some things that Feng Yiping temporarily explained, such as employee recruitment, merger and acquisition negotiations, etc., and some aspects are not well considered, which is understandable.

Feng Yiping said his thoughts. He felt that in view of the current situation, it is necessary to introduce 5s. The extra s is literacy. This is exactly what you need most now. If employees can consciously improve their personal qualities and develop good habits, there will be no problems like this now.

Zhou Xinyu agreed with this, but although it is simple to say and only one is added, it is quite troublesome to implement it! Currently, not many people have introduced 4s in China, and only those who have implemented 5s are estimated to be those Japanese-funded enterprises.

At the end of the discussion, the result was that Feng Yiping had another task during the Spring Festival this year, and he wanted to participate in the training of store managers.

However, before that, Feng Yiping felt that there was one thing to do. Without comparison, there would be no identification. Without knowing the hard work of other jobs, there would be no ease in working in convenience stores.

Unfortunately, the aluminum products factory is now under construction, so Feng Yiping had to call Zheng Lezhi to the city and asked him to contact the city tool factory with business relationships. He divided into two batches and allowed the city's more than 20 employees to stay in the tool factory for one day. The effect was significant. Judging from the situation after the reaction, when he went to work, the enthusiasm of employees generally increased a lot.

After hearing the result, Zhou Xinyu was contacting the right manufacturer now. However, he is better than Feng Yiping. He seems to be inclined to ask the employees of the provincial branch to visit foundries and paper mills, which have high labor intensity and poor working environment.

We can't just encourage and give some encouragement. They are still some children. They slapped them and always had to rub them twice.

Feng Yiping held back the pain and took Huang Jingping for a few places. Finally, he decided to set up a very high-end restaurant. He and Huang Jingping had never entered such a restaurant.

Then he divided into two batches and invited the more than 20 people to have a meal in the name of celebrating New Year's Day. The total cost was enough for him and Huang Jingping to spend several months on living expenses.

Although the money can be reimbursed, wasn’t it still cut off his body from Feng Yiping in the end?

However, after eating this sweet date, the naughty children seemed to have a little more centripetal force and were more motivated.

However, such means obviously mean that the indicators do not cure the root cause. Feng Yiping sincerely felt the importance of on-the-job training. (To be continued...)

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