Chapter 836: Very Bad Attitude
Chapter 836: Extremely bad attitude
The attitude of the service staff in front of him was completely beyond Lin Qinghan's expectations. Even Zhang Xuan did not expect that Lin's employees would treat customers like this.
The young man just now looked like a salesperson position. If the two booked tickets online, the salesperson would not get any commission. But even if there was no commission, no matter which service industry, they should not be so shameful to customers. This obviously goes against the original intention of customer experience set by Lin Qinghan.
Zhang Xuan and Lin Qinghan asked several salesmen again, and with the attitude of several people being ignorant, they barely found the place for online ticket registration information.
"Wife, judging from this situation, it shouldn't be a problem with one or two people, but a situation with the management." Zhang Xuan looked at the salesmen who looked lazy.
Lin Qinghan frowned all the way, trying her best to calm down her mood and control herself from bursting out directly. What she wants to do today is to follow the clues to pull out all the inaction executives through this travel company.
Among the complaints that Lin Qinghan saw, 30% were all complaining to this travel company. Some of the things Lin Qinghan couldn't believe when she saw them!
The two of them registered briefly at the service desk where they bought tickets online. Originally, Lin Qinghan thought that they would have some trouble if they didn't use their ID cards, but in the end nothing affected, they successfully completed the registration.
The staff in charge of the registration gave each of them a hand card, with 32 and 33 numbers written respectively, and asked them to wear them on their wrists and go to the waiting room on the side to wait for the bus.
For this kind of surrounding tours in the province, the tourism company will arrange buses to take everyone to visit the surrounding scenic facilities.
When Zhang Xuan and Lin Qinghan came to the waiting hall, the scene in front of him almost made Lin Qinghan unable to suppress the anger in his heart.
The entire waiting room has a construction area of about 300 square meters. When the renovation was planned, Lin Qinghan personally chose the drawings. In order to give customers the best enjoyment, the waiting room level was decorated according to the first-class waiting room of the plane. There will be some free drinks, tea, and some self-service pastries here.
But now Lin Qinghan has not seen any self-service pastries or drinks. The place where the pastries should have been placed is now covered with dust. Obviously, there has not been anything here for a long time, including the place where people can rest, and some seat cushions are covered with oil stains, and no one has cleaned them up.
Originally, this place should be a place where people can rest well, but at this time it became a mess and even felt a little difficult to sit down.
Zhang Xuan saw a service staff coming over, waved his hand, and shouted: "Hello, please help us change the cushion, it's all oily."
"There is no cushion, you can stand there, the car is coming soon." The service staff said with an impatient look on his face.
Lin Qinghan took a deep breath and tried her best to calm her tone and said, "Can you pour us a glass of water?"
"Okay, wait a moment." The staff responded, and soon brought two glasses of water over and put them on the table in front of Zhang Xuan and Lin Qinghan, "Two glasses of water are ten yuan."
"Is this a fee?" Lin Qinghan's eyes widened. She was not short of this money, but the drinks here should not be charged.
"Nonsense, where do you want to drink? "The staff looked at Lin Qinghan with contempt, then took out a private QR code from his pocket and put it in front of him, "Scan the code to pay."
"You!" Lin Qinghan shouted, and was about to say something, but Zhang Xuan was pulled.
"Okay, my wife, it's okay." Zhang Xuan patted Lin Qinghan on the back, took out her cell phone, and paid the payment.
After Zhang Xuan paid, the staff member left leisurely.
Lin Qinghan took a deep breath and said, "I will carefully analyze the company's monthly financial statements. I remember very clearly every expense. The monthly subsidy costs of pastry and drinks in this tourism company are about 40,000 to 60,000 yuan. The salary report of the pastry chef is 6,000 yuan, and a total of ten people work shifts. I really don't know if I don't read it! The fictional finance of 100,000 yuan per month has a great appetite."
"Wife, every company will have such problems after operating for a long time, just deal with them in time." Zhang Xuan tried his best to comfort him.
"I know." Lin Qinghan nodded, "It has become like this now, and it has something to do with me. Recently, I have been too relaxed and have never come out to see it myself."
Lin Qinghan and Zhang Xuan stood in the waiting room, and time passed by minute by minute.
The original schedule was originally planned, and the shuttle bus would come at 1:30 noon, but Zhang Xuan and Lin Qinghan waited until 2:30 before they saw a shuttle bus coming. The bus had the words "Saijiang Tourism Company" printed on the body.
The shuttle door opened, and a woman in her thirties and in her tour guide stood at the door, urging the two people in the waiting room, "Hurry, hurry up! Get in the car."
When Zhang Xuan and Lin Qinghan saw that the bus was already full of people.
"Get into the car quickly, stop talking!"
During Lin Qinghan's moment of being stunned, the tour guide urged her again.
When Lin Sing-han and Zhang Xuan got on the bus, there were only two seats left empty.
As soon as the two sat down, they didn't even have time to tie their seat belts, and the vehicle started quickly.
When the car drove, the tour guide wore headsets and began to introduce the route and precautions for the past two days like the people in the car. It was considered very orthodox.
"Strange, I just went to the backend database of the company and saw the orders of Saijiang today. There were only us, so how could there be a car of people?" Lin Qinghan looked around the car, her eyes full of confusion.
"They should belong to another travel company." Zhang Xuan pointed to the wrist of a person in front of the left. The other party also brought a license plate on the wrist, which read the words Xiyi Travel. The font is very small and it is difficult to notice. Zhang Xuan whispered, "Wife, is Xiyi Travel ours?"
Lin Sing-han shook her head, "No."
The bus that Zhang Xuan and Lin Singhan are now on is Saijiang Tourism, which is the private property of Lin's family. However, the passengers on the bus, except Zhang Xuan and Lin Singhan, are from other travel companies. Obviously, someone is making trouble in the middle.
Lin Qinghan took out her cell phone, took a few photos, then closed her eyes and began to pretend to sleep.
The vehicle was swaying and the warm wind was driving inside, which easily stimulated people's sleepiness. Zhang Xuan, who had not slept all night, gradually closed his eyes and fell asleep.
Just as Zhang Xuan was confused, a sharp sound rang out from Zhang Xuan's ears.
"Get up! I'll let you get up and hear it?"
"stand up!"
Chapter completed!