In the evening, when Chen Zhu returned to his dormitory and sent messages to Yu Xian, he was suddenly asked about the chat process with Lao Yu.
Chen Zhu didn't know that Lao Yu took the initiative to admit his mistake to his grandmother in order to protect his "father-in-law's" face.
Chen Zhu didn't even go into detail about how he dug deep into the dark side of Yu Xiaoliang's heart that day, saying it was just a casual chat between the two men.
Sister Cos was not defensive at all in front of Chen Zhu and told him what had just happened.
After hearing this, Chen Zhu sighed that it turned out that grandma was a typical Sichuan and Chongqing woman.
At the same time, I also feel that there is still room for salvation for Lao Yu. Maybe even his marriage to Tang Xiangyue may have some untold difficulties.
The next morning, Chen Zhu took two classes with his roommate, and then went to the Science and Technology Valley.
He is getting busier and busier now, and he is already in a state of being outside of normal study.
By the time next year's career is fully developed, Chen Zhu doesn't know how much time he will have left to sit in the classroom.
…
Office space of more than 101,200 square meters in Zone E of Science and Technology Valley.
After a few days of integration planning after moving here, it now has the structure of a large company.
Customer service, technology, and back office are all in their own place. Each business has an independent office area. They do not interfere with each other but have occasional contact. It looks very organized and orderly.
As the founder of the company, Chen Zhu couldn't help but feel a little proud when he saw this situation.
"From 0 to 1" and "from -1 to 0", one is starting a business from scratch, the other is clearing debts, both of which are exciting life experiences.
"Young and old leaders within the system cross over and become business tycoons, but they don't feel any sense of disobedience at all. What does this mean?"
Chen Zhu is obsessed with personal charm and can't help himself, which shows that capable people are shining gold wherever they are!
Zhang Guangfeng spotted the big boss in the office. He didn't say anything, so he jogged over to say hello: "Mr. Chen, good morning..."
Chen Zhu was interrupted from his lustful thoughts and turned his head slightly displeased.
However, seeing the warm, respectful and flattering smile on Zhang Guangfeng's face, Chen Zhu didn't feel angry and could only respond with a smile.
"I heard that as of 10pm yesterday, there were 56 new annual membership members?"
Chen Zhu asked.
Chen Zhu is basically no longer a customer service person, but he still knows the specific performance every day.
"Yes, there are only 56."
Zhang Guangfeng became nervous instantly.
You must know that the day after Xuexue.com was featured on Guangzhou Satellite TV, the number of new annual membership members increased from 24 to 67.
As a result, several days have passed, and the performance has declined instead of increasing.
"Mr. Chen, are we doing something wrong, so consumers don't pay the bill?"
Zhang Guangfeng asked anxiously.
Chen Zhu thought to himself that it is normal for the market to fluctuate. I am not just looking at the sales of one or two days, but the curve over a period of time.
Although there were only 56 new members today, there were 73 new members yesterday.
However, this was a good opportunity to promote a certain initiative, so Chen Zhu did not explain, but asked: "Guang Feng thinks what is the performance level that is considered qualified."
"Um……"
Regarding this question, Zhang Guangfeng really thought about it when he was fine, and now he is confident in answering it.
"Let's not talk about the whole country and the province. Guangzhou alone has about 1 million primary, middle and high school students. Let's be conservative and have at least 20% of the market share."
Zhang Guangfeng said eloquently: "That's 200,000 annual memberships, converting more than 16,000 people every month, and at least 500 new members every day..."
"I lost it!"
Chen Zhu scratched the back of his head, feeling like he needed to grow his brain.
Can market share still be calculated in this way?
That dating website is the most promising!
There are 200 million singles in China. According to Zhang Guangfeng’s logic, these 200 million should all be potential customers of dating websites.
When Comrade Guang Feng was in the Urban Management Bureau, apart from working and trying to find ways to express himself in front of the leaders, didn't he read in his spare time?
However, seeing Zhang Guangfeng getting more and more excited as he talked, he was almost getting excited. Chen Zhu didn't have the heart to correct him. After all, there were not many employees who could make their own cake.
After Zhang Guangfeng finished describing the grand blueprint, Chen looked at the far-reaching sky and said "sincerely":
"Guangfeng's goal is ambitious, but we are afraid that problems of this kind may arise during the process of achieving it."
"What's the problem?"
Zhang Guangfeng was suddenly poured some cold water on him and asked immediately.
"For example, in the customer service area, we must convert 500 new members every day and receive at least 50,000 inquiries."
Chen Zhu said: "Putting aside the issue of whether the company has enough customer service personnel and insufficient energy, the attitude of receiving so many people is definitely not as patient as it is now. What if we continue to use bad words and damage our reputation?"
"You can be punished."
Zhang Guangfeng made a "one size fits all" gesture: "Penalize according to the most appropriate method."
The current CUHK Learning Network relies on the huge server system in the school computer room, and the chat records of each customer service staff can be stored in the background.
Zhang Guangfeng is the training director. He often reviews these chat records with his subordinates and points out what words should be used in communication.
"There are fifty thousand people."
Chen Zhu smiled: "Do you want to check them one by one? Unless there is a way to quickly locate the problem."
Chen Zhu had already hinted at this point, so he stopped talking and just admired the scenery in the Science and Technology Valley.
If Zhang Guangfeng still cannot realize it, it means that he does not have the potential to become an "office director" in the future.
This position does not require strong abilities or good eloquence, but it does have three requirements:
Be loyal, considerate (can quickly understand the leader's thoughts), and be good at taking the blame.
Fortunately, Zhang Guangfeng did not disappoint Chen Zhu. Based on his shopping experience on Taobao, he tentatively asked:
"Should we add a rating system to the customer service interface? If we find a rating with a poor experience, we can immediately trace the source."
"The response is not too slow."
Chen Zhu thought to himself.
However, Chen Zhuo pretended to think about it for a moment, and then said: "This suggestion is good. We will have a meeting later. Remember to bring it up with Professor Zeng at the meeting to see if it can be implemented technically."
"I...I mentioned it?"
Zhang Guangfeng was stunned.
This is equivalent to installing a "land mine" in all customer service accounts. The remote control is still in the possession of a stranger. After all, he can make arbitrary comments.
The already cautious customer service staff now have a sword of Damocles hanging over their heads.
As long as you want to stay in the company, you have to show a better service attitude.
Everyone must be very angry with the person who put forward this opinion. Even if they can't see it on the surface, they probably have fucked the opponent many times in their hearts.
"Of course you proposed the method you came up with."
Chen Zhu said matter-of-factly.
Zhang Guangfeng was not a fool. He immediately realized that the big boss wanted to maintain his image, so he let himself do the sinner's job.
In fact, taking the blame for your boss in the workplace is not a bad thing most of the time.
Normally, the leader will provide compensation in other aspects, and the intensity of this compensation will exceed the negative impact of taking the blame.
Now that this road was in front of him again, Zhang Guangfeng only hesitated for a moment and immediately responded simply: "No problem!"
There are several main reasons why he agreed:
First of all, it goes back to the fact that private companies are not part of the system. Everyone except the founder is a "contract worker", so there is no question of who is more noble;
Second, with the style and courage that Big Boss Chen has shown so far, Zhang Guangfeng feels that he will not be as dishonest as his previous leader;
The third and most important point is that Zhang Guangfeng, who is quite addicted to officialdom, still wants to take a gamble.
In reality, there are only two things that can quickly "enter the leader's heart".
As for private work, Zhang Guangfeng helped buy fireworks on Christmas Eve, which was barely considered a piece of work.
Now that he is taking the blame for Chen Chu, whether he can become the confidant of this big boss who is scheming and good at acting, these are all very important bonus points.
Seeing Zhang Guangfeng readily agreeing, Chen Zhu nodded with satisfaction.
The "customer service evaluation system" must be added. Chen Zhu had this idea for a long time, but he just didn't find the right opportunity to bring it up.
Chen Zhu didn't want to be resented by his employees, which could easily spread to the entire company, so Zhang Guangfeng was a good target for taking the blame (a target for employees to vent their emotions).
Of course, Chen Zhu will not forget his efforts, if he tries to burn bridges like the leader of the Urban Management Bureau.
Comrade Guangfeng probably will all feel pstd about "taking the blame".
But for ordinary working people, if they cannot tell whether the leader has a big pattern like Chen Zhu.
When asking him to take the blame in private, remember to be cautious and at least prepare a voice recorder or something.
…
(There are still three chapters left today. Yesterday, a temporary leader came to the provincial capital. The reception delayed the coding time. However, we also talked about the matter of "taking the blame". Small tip: a recording pen is a must.)
Chapter completed!